SHIPPING, DELIVERY AND STORE POLICIES
Shipping within the continental United States
0-9 lbs ……………..... $22 flat rate
10-29 lbs ……………. $38 flat rate
30-49 lbs ………….… $52 flat rate
50-149 lbs …….……. 10% of item's price
150-249 lbs ……….... 20% of item's price
250-349 lbs ……….... 30% of item's price
350-449 lbs ……….... 40% of item's price
Clients requesting special shipping & delivery options, or for orders shipping outside of the US, please call us at 855-494-1091. Shipping to Alaska and Hawaii will incur an additional shipping fee.
WHITE GLOVE DELIVERY
Our White Glove Delivery service is available for most products. Includes two-man service whereby items are brought into your home, unpacked and assembled, and packaging is removed. Delivery is by appointment. The White Glove delivery fee is added to the ground shipping costs.
- $50 for small to mid-size items (most chairs, small tables, ottomans etc)
- $100 for large items (larger tables, case goods, sofas etc)
- Shipping time is approximately 1-3 weeks, though remote areas may take longer
- Our delivery partner will call 1-2 days before delivery with an estimated time of delivery
- Includes two-man service and placement in a room of your choice
Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible, please us call toll free at 855-494-1091 for details about your location.
DELIVERY TIME - TIME REQUIRED FOR DELIVERY
During the ordering procedure, we will inform you of the time required for delivery and the various forms of delivery available for the goods purchased.
However, Market 27 reserves the right to divide your order into part shipments. In this case, your charge card or credit card will only be debited for the goods shipped and for a single shipment.
DELIVERY TIME - PROBLEMS OF DELIVERY
In order for your claim to be accepted, please notify us of it within a maximum of fifteen (15) calendar days from receipt of your order.
You should check that your shipment is correct and undamaged on delivery. If there are any discrepancies in your order when the products are delivered to you, you should note the nature of the potential discrepancy with the shipping service (e.g., open package, damaged goods, etc.) upon delivery.
If the goods you have purchased arrive in unsatisfactory condition please contact the shipping company and Market 27 immediately via email: info@market27.com or by phone: 855-494-1091.
RETURNS - EXCHANGES - REFUNDS
All products are Final Sale merchandise and cannot be returned or exchanged.